Refund policy

30-day money-back guarantee

If you're not happy for any reason, contact us within 30 days of your order and we'll refund you in full.

After 30 days, you can cancel at any time before your book is sent to print. We'll refund the price minus $15 to cover the questions, calls and story work already done.

Because every book is personalized and printed just for you, printed books can't be returned. If your book arrives damaged or with a printing fault, send us a photo within 14 days and we'll reprint and resend it free of charge.

To request a refund, email hello@intheirwordsbook.com with your order number.